1. Do you ship everywhere in South Africa?
    Yes, we ship throughout south Africa
  2. How much is shipping within south Africa?
    In Gauteng the shipping rate is R80 and the rest of the provinces it is R110
    Free shipping on all orders above R1000 within south Africa
  3. Do you ship to p.o. boxes?
    No, we use the courier guy, courier it, dawn wing and DHL for our shipments and it will need to be signed off for delivery.
  4. Can I collect my order?
    Unfortunately not, we are an online store only. Rest assured that your order will reach to safely!
  5. Do you ship internationally?
    We will be shipping internationally very soon with live DHL shipping rates
  6. Can I track the status of my order?
    Yes, you can. Once your order has been shipped you will receive an email with tracking details
  7. What if no one is available at the address to collect on a specific day?
    Please contact the courier company to arrange a suitable day, failure to receive your order will result in the order being returned to our head office and another shipping fee will be charged.
  8. How long does shipping take in South Africa?
    You should receive your order within 2-3 business days. Please note that during sale periods this will vary due to the high order volume.
  9. Do I pay customs and import duties on my orders?
    Custom and Import charges are charged once an item has arrived in its destination country. Unfortunately, we have no control over what these charges are, as Custom and Import policies vary from country to country. We would advise that you find out what these charges may be before you place your order. Custom or Import Charges are not applicable for orders within South Africa.