Privacy Policy

Popsicle Professional Nails (Pty) Ltd

Popsicle Professional Nails (Pty) Ltd (“Popsicle,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our online store and digital platforms.

1. Information We Collect

   We may collect the following types of information:

   • Personal Details: Name, surname, email, phone number, billing/shipping address.
   • Order & Account Information: Login details, order history, wishlist.
   • Payment Information: Processed securely via payment gateways (card details are not stored by us).
   • Website Data: IP address, browser, device type, cookies, analytics.
   • Marketing Data: Newsletter sign-ups, competitions, and opt-in preferences.
2. How We Use Your Information

   We use your personal information to:

   • Process and deliver your orders.
   • Communicate with you about purchases or support queries.
   • Improve your shopping experience and website functionality.
   • Send promotional emails and offers (if you opt in).
   • Comply with legal and regulatory requirements.
3. Sharing of Information

   We do not sell your information. We may share it with:

   • Service Providers: Couriers, IT providers, payment processors, and marketing partners.
   • Legal Requirements: If disclosure is required by law or regulation.

   All third parties must comply with POPIA and safeguard your information.

4. Cookies & Tracking

   Our website uses cookies to:

   • Improve functionality and user experience.
   • Analyze site performance.
   • Deliver relevant advertising.

   You may disable cookies in your browser settings, but some features may not work properly.

5. Security of Information

   We use industry-standard measures to protect your personal information against unauthorized access, misuse, or loss.

6. Your Rights Under POPIA

   You have the right to:

   • Request access to the information we hold about you.
   • Correct or update your details.
   • Request deletion of your information (where legally possible).
   • Opt out of marketing communications.
   • Withdraw consent for processing.

   To exercise these rights, contact us at: info@popsiclenails.co.za

7. Retention of Information

   We retain personal information only as long as necessary for the purposes outlined above, unless longer retention is required by law.

8. Cross-Border Transfers

   If your data is transferred outside South Africa (e.g., for cloud hosting), we ensure adequate protection as required by POPIA.

9. Updates

   We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

10. Contact Us

    Email: info@popsiclenails.co.za

    Popsicle Professional Nails (Pty) Ltd
    Meyersdal Eco Office Park, Building D, First Floor
    Cnr Nelson Mandela Avenue & Robin Close
    Meyersdal, Gauteng, 1448